¹û¶³´«Ã½

¹û¶³´«Ã½ 2FA setup is required in order to be able to access most of the features available for remote work. You are encouraged to set up Duo 2FA on more than one phone in case you don't have your mobile phone with you or are not at your office phone. 

You can use the Manage Devices feature to add, remove, or change the devices available for 2FA. When logging in, you can choose the line where Duo will send the authentication request, be it smart phone app, SMS text message, or phone call depending on which method you choose.

Remote Desktop

To access your ¹û¶³´«Ã½ office Windows-based computer, configure a laptop for remote access. This service is not available for accessing ¹û¶³´«Ã½ Mac OS-based desktops.

VLAB

¹û¶³´«Ã½'s Virtual Lab ("VLAB") environment provides a virtual computing setup complete with access to ¹û¶³´«Ã½ resources, including the U-drive / P-drive.

When connected to VLAB, save your files to your P: drive, not your desktop. 

Accessing Office 365 

From you may access your Outlook e-mail and calendar, Word, Excel, OneDrive, Teams and more.  On the login page, enter your ¹û¶³´«Ã½ credentials (Example: helpdesk@ung.edu) and your ¹û¶³´«Ã½ password.

opens directly to  your Outlook e-mail and calendar.  Other Office features are also available once you log in.

Phone/Web Conferencing

Microsoft Teams in office.ung.edu enables setting up meetings between users with @ung.edu emails, that will allow you to communicate remotely. With a webcam and speakers on your remote computer or using a smartphone, you can both see and hear your attendees.

Zoom is another application that allows you to schedule a meeting and provide a link to your attendees, including external participants as guests. Zoom is available for installation via the software center on all ¹û¶³´«Ã½ computers. Non-¹û¶³´«Ã½ users can be included in a Zoom meeting and join via a web browser. 

DETI

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Contact DETI

eLearning (D2L)

for students and faculty.